All articles
Browse the Help Centre
12 articles covering everything from artwork to fulfilment.
All articles
How refunds, repairs and replacements work
Under Australian Consumer Law you're entitled to a refund, repair or replacement for major failures. We back that...
How we print — DTF for garments, Eco Solvent for stickers, multi-method for promo
For garments we use state-of-the-art DTF printing. For stickers we use Eco Solvent printing on Greenguard Gold certified...
Can I bring my own garments? (BYO)
Yes — we accept BYO garments for printing. Liability is more limited than on garments we supply, since...
What brands do you stock?
We stock Nike, Adidas, Under Armour, AS Colour, Syzmik, JB's Wear, DNC, Stencil, plus a generic range. Order...
How the Price Beat Guarantee works
Got a written quote from another printer? Send it through and we'll do our best to beat it...
Shipping rates and delivery times
Standard shipping is $12.95 Australia-wide, express is $16.95, and shipping is free on orders over $150. Delivery time...
Year 12 leavers hoodies — the complete guide
Leavers hoodies are one of the things we print most. Group the order, lock the design, sort sizes...
Can you print on hi-vis workwear?
Yes. DTF prints sharply on hi-vis polyester, holds up to industrial laundering, and works in any colour. We...
How bulk discounts work (full pricing tiers)
Bulk discounts apply to the total quantity of a single style code — including mixed sizes, mixed colours,...
How does Lightning Lane rush printing work?
Lightning Lane is our same-day rush service. Order by 12pm Adelaide time on a select garment, pay $10...
How to prepare a print-ready artwork file
A print-ready file is high resolution, on a transparent background, and sized at the dimensions you want it...
What's the minimum order? Can I order just one?
Most of our brands have no minimum — you can order a single garment. Under Armour and our...
Still need help?
Real humans Mon-Fri 9:30am-4:30pm Adelaide time. AI chat 24/7.